RETURN AND REFUND

Return & Refund Policy

At Muhtaram Organics, we value customer satisfaction and stand behind the quality of our products. If you are not completely satisfied with your purchase, we offer a 3-day return policy under the following conditions:

Return Eligibility

  • Items must be returned within 3 days of delivery.
  • Products must be unused, unopened, and in their original packaging.
  • Returns are not accepted for perishable items, customized products, or items marked as "final sale."
  • Customers must provide proof of purchase (order number, receipt, or confirmation email).

Return Process

  1. Initiate a Return

    • Contact our support team at muhtaramorganics@gmail.com within 3 days of receiving your order.
    • Provide your order details and reason for return.

  2. Return Approval

    • Once approved, we will provide return instructions.
    • The customer is responsible for return shipping costs.

  3. Inspection & Refund

    • After receiving the return, we will inspect the item.
    • If approved, the refund will be processed to the original payment method within 5-7 business days.
    • Shipping charges are non-refundable.